Retail software solutionsRetail software solutions

Retail software solutions

We deliver full-cycle software development services to help retail companies automate routine activities, boost sales across various channels, create customer-centered experiences, and unlock new opportunities for growth.

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Industries

Companies we create solutions for

  • Unichannel & omnichannel retailers and distributors

  • Online marketplaces

  • Local & regional retailers

  • International retail chains

  • Startups

  • Consumer goods manufacturers

  • Brand owners

  • Luxury goods producers

Retail software solutions we develop

Inventory management software

Gain an accurate view of your inventory in real-time and calculate optimal inventory and safety stock levels to minimize the risk of stock-outs/overstock, and optimize inventory carrying costs.

Order management software

Automate multichannel order processing and fulfillment processes to improve order cycle time, optimize order fulfillment costs, reduce backorders and delays, and increase customer satisfaction.

Consolidate 360-degree customer data across various touchpoints to help sales, marketing, and customer service teams personalize customer interactions, improve retention, and increase sales.

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Automate key workflows and achieve business process transparency and operational efficiency with a custom or platform-based ERP solution integrating data from different business departments.

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Attract more customers and make your goods and services available online with B2B and B2C online stores, marketplaces, and portals tailored to your target audience.

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POS

Manage transactions and provide accurate information on products, inventory levels, and pricing to shorten the check-out process, enhance customer experience, minimize manual accounting and inventory management.

Intuitive device-agnostic apps for customers and employees to help you expand your customer reach, build customer loyalty, as well as support and streamline front and back-office operations.

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Secure and easy-to-navigate portals for your customers, partners, and employees that enable access to various functionality and information for target users.

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Billing & payment software

Streamline the management of invoices for different products and services and automate the billing process from start to finish for improved customer relationships and easier accounting.

Marketing automation software

Collect and analyze customer data, track marketing campaign performance and price sensitivity, automate lead nurturing and scoring to personalize customer engagement, maximize repeat sales and margins on deals, increase customer LTV and customer loyalty.

Supply chain management software

Oversee the flow of goods across the supply chain from order creation to final delivery, manage supplier relationships, monitor carrier performance, and plan route schedules to control the fluctuations in supply and demand and build supply chain resilience.

Integrate enterprise-wide data into central storage for analysis to measure the performance of a whole company and each department in particular. Create interactive dashboards to convey strategic and operational decisions at all corporate levels.

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Advanced technologies in retail

We incorporate retail software solutions with advanced capabilities to help you automate routine activities and complement human ability and intelligence.

Computer vision
Natural language processing
Advanced analytics
IoT
AR/VR
Blockchain
  • Self-checkout systems

  • Inventory inspection

  • Customer heatmaps

  • Intelligent video surveillance

  • Virtual mirrors

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Computer vision

  • Chatbots and virtual assistants

  • Sentiment analysis

  • Intelligent product search

  • TTS/STT conversion

Computer vision

  • Product recommendation

  • Fraud detection

  • Demand prediction

  • Dynamic product pricing

Computer vision

  • Product usage monitoring

  • Customer behavior tracking

  • Inventory control

  • Staff monitoring

  • Proximity marketing

Computer vision

  • Virtual fitting rooms

  • AR product catalogs

  • AR-assisted navigation

  • VR-based advertising

  • Employee training

Computer vision

  • Product traceability across the supply chain

  • Digital payments

  • Anti-counterfeit systems

  • Digital identity

  • Blockchain-based loyalty programs

  • Self-checkout systems

  • Inventory inspection

  • Customer heatmaps

  • Intelligent video surveillance

  • Virtual mirrors

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  • Chatbots and virtual assistants

  • Sentiment analysis

  • Intelligent product search

  • TTS/STT conversion

  • Product recommendation

  • Fraud detection

  • Demand prediction

  • Dynamic product pricing

  • Product usage monitoring

  • Customer behavior tracking

  • Inventory control

  • Staff monitoring

  • Proximity marketing

  • Virtual fitting rooms

  • AR product catalogs

  • AR-assisted navigation

  • VR-based advertising

  • Employee training

  • Product traceability across the supply chain

  • Digital payments

  • Anti-counterfeit systems

  • Digital identity

  • Blockchain-based loyalty programs

Services we offer

Consulting

We provide professional guidance over retail software implementation or modernization projects to help you minimize project risks and achieve the highest ROI.

  • Business needs analysis

  • Requirements elicitation

  • Retail software solution conceptualization

  • Architecture design and tech stack selection

  • Creating detailed implementation/optimization plans, including TCO and time estimation

  • Risk mitigation strategy definition

  • Security and compliance consulting

Implementation

We offer full-cycle implementation services to deliver reliable retail software solutions tailored to your unique needs and requirements.

  • Retail software architecture design and tech stack selection

  • Development of a platform-based or a custom retail software solution

  • Solution integration into the existing IT environment

  • Running QA and testing activities

  • User onboarding

  • After-launch support and maintenance

Modernization

We help you transform your current retail software to cut operational costsimprove its performance, functionality, availability, scalability, and security with minimal disruption of business processes. We perform:

  • Software solution audit

  • Migration to the cloud

  • Legacy software refactoring/re-architecturing/redesign

  • Retail software integration

  • Retail software customization

We offer a wide range of support and maintenance service packages and KPI-based service delivery to help you ensure the stability, high performance, comprehensive security, and minimized downtime of the retail software.

  • L1-L3 support

  • Security and compliance management

  • Software administration

  • UX management

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We are ready to discuss your project needs

Our featured projects

Iflexion created a comprehensive and easily scalable ecommerce solution that included a refactored website and a brand-new online store with a shared back-office and shopping cart, resulting in enhanced customer experience, optimized back-office operations, and increased sales.

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Ecommerce platform development for Sleepers in SeattleEcommerce platform development for Sleepers in Seattle

Iflexion assisted the client in launching two POS systems, stabilizing a solution management platform, and upgrading the Android platform, as well as provided support to the ecosystem of products to improve the company’s back-office operations and extend its customer base.

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Custom POS system for a global provider of payment processing solutionsCustom POS system for a global provider of payment processing solutions

Iflexion delivered a Salesforce solution to help an organic product retailer personalize the customer experience and automate supplier relationship management to acquire new customers, encourage repeat purchases, and boost sales.

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Salesforce retail solution for advanced CX & supply managementSalesforce retail solution for advanced CX & supply management

Iflexion built a Magento-based ecommerce store fully integrated with internal systems to help a fashion retailer support their city center store, increase customer base, and drive sales growth.

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Online store development for a fashion retailerOnline store development for a fashion retailer

Iflexion revamped a custom Magento-based platform, which increased efficiency in core platform operations and eliminated technical debt for the client.

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Dedicated Magento developers for an ecommerce agencyDedicated Magento developers for an ecommerce agency

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Platforms we work with

AdobeCommerceSAPShopifySalesforceOdooOracleNetsuiteDynamicsMicrosoft

Our retail software development lifecycle

01
Analysis
  • Business needs analysis

  • Requirements elicitation

02
Design
  • Solution architecture design

  • Technology selection

03
Planning
  • Project scoping, planning and scheduling

  • Resource and budget planning

04
Development
  • Front-end and back-end development

  • Software integration

05
Quality assurance
  • End-to-end testing

  • Issues resolution

06
Launch
  • Deployment to production

  • User onboarding and knowledge transfer

07
Support
  • Performance monitoring

  • Platform support and troubleshooting

Our customers say

Iflexion has been incredibly responsive and fast in terms of fixing issues and being able to anticipate challenges before they occur.

Michael Soni

Founder & CEO, Eyecandy

Iflexion's work was a huge contributing factor in boosting consumer interest and profits. Their team continually impressed with their technical skill, exceptional project management, and fluid communication strategy.

Max Alcabes

Partner, Sleepers In Seattle

Communication was flawless. Iflexion demonstrated a nuanced understanding of business and technical requirements. The assigned project team always brought unrivaled attention to detail and great flexibility to the table.

Aernout Arends

Founder, Absolute Audio Labs

Our approach to retail software development

Security

To protect sensitive information from cybersecurity attacks, data breaches, and unintended data disclosure, we implement robust security capabilities such as granular access control, multi-factor authentication, end-to-end data encryption, dynamic data masking, and automated vulnerability detection.

Compliance

We make sure our clients maintain compliance with all industry-imposed regulations and regional standards, such as PCI DSS, GDPR, and CCPA.

Interoperability

We integrate retail software with the required corporate systems, shipping services, payment systems, sales channels, partner and customer software developing easy-to-use APIs, as well as using custom code and pre-built connectors.

Facts about Iflexion

  • For 25+ years, we have been delivering scalable software solutions for the retail sector

  • We run an internal Ecommerce Competency Center where we continuously develop and accumulate domain expertise

  • Iflexion has been listed by Clutch, GoodFirms, and Designrush in various industry rankings as a Top E-Commerce App Development and Top Custom Software Development company

  • We have certified SAP CommerceSalesforceAdobe Commerce, and Odoo experts

  • We have a mature quality management system backed up by the ISO 9001 certification and an ISO 27001-compliant information security management system

  • Our track record includes 2000+ projects, including projects on specialized solutions for retail, such as CRM, ERP, POS, etc.

  • We offer flexible engagement models and pricing options matching your type of project

Contact us

Sales and general inquires
contact@iflexion.com

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