Facts about Iflexion
5+ years of experience in AI consulting and development
Solid expertise in AI, machine learning, deep learning, neural networks, and data science
AI/ML Center of Excellence enforcing industry-proven standards and best practices
Delivering software solutions since 1999
Quality and information security management systems compliant with ISO 9001 and ISO 27001
2,000+ IT projects successfully completed
Clients across 20+ industries, from Fortune 500 companies to startups
4.9 average review rating on Clutch
Our chatbot development services
Consulting
We help you plan and oversee every stage of your chatbot development project to overcome technical challenges and make sure the final solution resonates with your audience and meets your operational requirements.
Analysis of business needs, corporate workflows, and existing tech environment
Analysis of target audience
Solution conceptualization
Tech stack selection, including NLP algorithms and AI/ML services
Chatbot development and implementation planning
Project budgeting
Deployment and integration advisory
Development
We deliver reliable and secure chatbot software, including solutions powered by AI algorithms, by taking on every step of the development process.
Chatbot architecture design
Front-end and back-end development
AI research and development
Implementation of cybersecurity features, e.g. identity management and end-to-end data encryption
End-to-end testing
Deployment to production
Integration
We integrate your chatbot with multiple digital touchpoints and software solutions to exchange business data with your corporate systems and engage with your target audience consistently across different channels.
Integration via pre-built APIs and connectors
Custom API creation
Support & maintenance
We help you ensure optimal chatbot performance, uninterrupted operation, and user satisfaction while keeping the solution up to date with evolving tech trends and business needs.
Chatbot performance monitoring and fine-tuning
Software troubleshooting
Regular software updates
Solution modernization (functional improvements, security upgrades, etc.)
Entrust your chatbot development project to Iflexion
Our featured projects
Medical answer engine
We provided a surgical consulting company with an LLM-powered engine that can answer questions about medical concepts, procedures, and other surgery-related topics, helping medical professionals and patients find the information they're looking for.
Virtual shopping assistant
We created a virtual assistant for an online clothing store to provide visitors with personalized recommendations based on their requests and insights on the latest fashion trends and facilitate checkout.
LLM chatbot for an advisory firm
We built a virtual Q&A assistant to help our client handle customer requests regarding financial market analysis, which resulted in an increase in their subscriber growth rate and reduced customer churn.
Chabot solution for support service
We implemented an advanced chatbot solution integrated with a corporate knowledge base that helps end users quickly derive the required information on a wide array of financial products that significantly reduces the workload of the support service department.
Chatbot solutions we build
Value-adding chatbot capabilities
Multilingual support
We build chatbots that can easily interact with users in multiple languages to expand the potential audience of your products and services.
Omnichannel integration
We integrate chatbots into websites, digital storefronts, consumer apps, enterprise software, and social media, enabling your business to engage with customers, partners, and employees across multiple channels.
Contextual understanding
We develop chatbots featuring advanced context awareness to provide more relevant answers based on users’ personal details, past interactions, and sentiments.
Chatbots for key business functions
Marketing & sales
We help your marketing and sales teams boost lead generation and conversion with chatbots that proactively engage with website visitors, guide customers through your product and service offering, and offer tailored recommendations, promotions, and quotes.
Customer service
We deliver chatbot solutions designed to improve customer satisfaction and retention through the automation of key service operations, including order tracking, claims management, returns management, and feedback collection.
Non-customer-facing operations
We develop chatbot software that assists your employees with their daily operations by generating answers to their questions or retrieving contextually relevant information after cross-referencing corporate knowledge bases.
Develop your chatbot solution with Iflexion’s team