Insurance software developmentInsurance software development

Insurance software development

Iflexion designs, develops, and implements insurance solutions to optimize key insurance processes and provide personalized customer experiences, helping companies stay competitive and cost-efficient. 

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Facts about Iflexion

  • 25+ years of providing software development and IT consulting services

  • 1,000+ specialists on board, with 90% of them holding middle or senior levels

  • 2,000+ projects completed

  • US-headquartered company 

  • Global delivery experience with clients from across 35+ countries

  • 4.9 rating on Clutch.com

  • A quality management system aligned with ISO 9001

  • Mature DevOps and Agile culture

Software we build

Policy administration
Claims management
Underwriting & quoting
Customer engagement
Sales & marketing
Business operations management
Analytics & reporting

Policy administration

We create solutions for seamless policy management across the entire lifecycle, from policy creation and issuance to secure storage and efficient distribution.

  • Policy management software

  • ERP

  • Document management software

  • Subscription management software

Policy administration

We deliver specialized software that helps organize and process insurance claims and facilitates their fair settlement.

  • Сlaims management solutions

  • FNOL management software

  • ERP

  • Document management software

  • Payment processing tools

Policy administration

We develop software to accurately assess the risks of providing coverage, determine appropriate premiums, and make informed decisions about coverage limits and conditions.

  • Underwriting platforms

  • Rating engines

  • Quoting tools

  • CPQ solutions

  • Risk analytics tools

Policy administration

We create solutions that enable policyholders to manage their insurance operations and help insurers provide high-quality, personalized customer experiences.

  • Customer self-service apps

  • Insurance portals

  • Chatbots and virtual assistants

  • CRM

Policy administration

We provide insurance companies with solutions to help effectively promote their products and attract, acquire, and retain customers, driving business growth.

  • Insurance web applications

  • Insurance marketplaces

  • CRM

  • Marketing automation platforms

Policy administration

We implement software to help insurance companies streamline complex business operations and centralize data for easy access across departments.

  • ERP

  • CRM

  • Financial management software

  • HRM

  • Document management software

Policy administration

We implement analytical software to help insurance companies get insights from the collected business and improve the company’s operational efficiency.

  • Insurance data analytics

  • BI software

  • Bordereaux management solutions

We create solutions for seamless policy management across the entire lifecycle, from policy creation and issuance to secure storage and efficient distribution.

  • Policy management software

  • ERP

  • Document management software

  • Subscription management software

We deliver specialized software that helps organize and process insurance claims and facilitates their fair settlement.

  • Сlaims management solutions

  • FNOL management software

  • ERP

  • Document management software

  • Payment processing tools

We develop software to accurately assess the risks of providing coverage, determine appropriate premiums, and make informed decisions about coverage limits and conditions.

  • Underwriting platforms

  • Rating engines

  • Quoting tools

  • CPQ solutions

  • Risk analytics tools

We create solutions that enable policyholders to manage their insurance operations and help insurers provide high-quality, personalized customer experiences.

  • Customer self-service apps

  • Insurance portals

  • Chatbots and virtual assistants

  • CRM

We provide insurance companies with solutions to help effectively promote their products and attract, acquire, and retain customers, driving business growth.

  • Insurance web applications

  • Insurance marketplaces

  • CRM

  • Marketing automation platforms

We implement software to help insurance companies streamline complex business operations and centralize data for easy access across departments.

  • ERP

  • CRM

  • Financial management software

  • HRM

  • Document management software

We implement analytical software to help insurance companies get insights from the collected business and improve the company’s operational efficiency.

  • Insurance data analytics

  • BI software

  • Bordereaux management solutions

Our services for the insurance sector

Technology consulting

We analyze insurance companies’ business goals and help with the conceptualization of suitable solutions and project planning. We also guide companies through software implementation and help address upcoming challenges.

Our development team builds robust insurance software solutions from the ground up and tailors them to the company’s unique workflows and end-users’ needs.

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Platform implementation

Our experts help choose out-of-the-box insurance solutions and implement them into the customer’s IT environment, setting them up in line with existing workflows and customizing them if necessary.

Legacy software modernization

Our experts transform insurance companies’ existing software to improve its performance and security, extend its functionality, make it more scalable and flexible, and decrease its TCO.

We integrate insurance software with other business systems to enable smooth and secure data exchange between different insurance departments or the company and third-party organizations.

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We’re ready to start your insurance software project

Client spotlight

SaaS solution for an insurtech startup

We delivered a microservice-based claim and policy management solution with an open API and provided support services to  accommodate the insurance startup’s rapid growth.

SaaS solution for an insurtech startupSaaS solution for an insurtech startup
Health insurance management platform module

Our team implemented a financial module into a major health insurance management platform and saved the customer 10% of the initial budget.

Health insurance management platform moduleHealth insurance management platform module
ML-based underwriting solution

Our AI experts developed an ML model that predicts application completion and personalizes insurance policy prices 70% more accurately.

ML-based underwriting solutionML-based underwriting solution
Web and mobile apps for an insurance housing agency

We revamped a web portal and developed an additional app for insurance application, query, and payment management that gained 80% more active users.

Web and mobile apps for an insurance housing agencyWeb and mobile apps for an insurance housing agency

01/04

Platforms we work with

Salesforce
Microsoft Dynamics 365
SAP Commerce
NetSuite
Atlassian

Salesforce

We help insurance companies select and set up the most suitable Salesforce products to support their customer-oriented workflows.

  • Sales Cloud to manage leads and opportunities and optimize sales pipelines

  • Service Cloud to deliver great customer experiences by efficiently processing customer claims and providing personalized support

  • Financial Service Cloud to accelerate essential insurance operations like underwriting, claims management, payment processing, and decision-making

  • Experience Cloud to build branded spaces for customer engagement, as well as portals for efficient employee or partner collaboration

Salesforce

We help set up and customize a suite of business applications that combine CRM and ERP capabilities and are enhanced with a generative AI tool.

  • Acquire, store, and analyze customer data

  • Automate insurance workflows, including underwriting, policy administration, and claims management 

  • Centralize insurance-specific documentation

  • Gain insights into the company’s business processes with analytics and reporting tools

  • Create financial plans and budgets and manage taxes

Salesforce

We implement the SAP Commerce platform and integrate it with SAP CRM, SAP ERP, and third-party apps to create an ecosystem that supports insurance companies’ commercial processes.

  • Sell insurance products online

  • Provide personalized recommendations to customers

  • Administer insurance products’ catalogs as well as B2B and B2C insurance plans

  • Set up self-service portals for policyholders

  • Get insights into policyholders’ behavior and preferences

Salesforce

We implement a NetSuite ERP solution from Oracle to serve as a centralized platform for business data accumulation and process management in insurance companies.

  • Automate policy pricing and underwriting workflows

  • Facilitate policy lifecycle and claim processing

  • Get real-time financial and operational reporting

  • Manage claim records, policy information, and other relevant documentation

  • Perform accurate billing and invoicing

Salesforce

We set up Atlassian project management and collaboration products to enable efficient cooperation in insurance companies.

  • Jira Service Management to streamline customer support through claims management, automated issue escalation and auto-assignment, and track key team performance metrics

  • Confluence to organize various types of documentation for improved productivity, knowledge sharing, and simplified employee and client onboarding

  • Jira to efficiently manage insurance projects, track task completion, and simplify collaboration among employees

We help insurance companies select and set up the most suitable Salesforce products to support their customer-oriented workflows.

  • Sales Cloud to manage leads and opportunities and optimize sales pipelines

  • Service Cloud to deliver great customer experiences by efficiently processing customer claims and providing personalized support

  • Financial Service Cloud to accelerate essential insurance operations like underwriting, claims management, payment processing, and decision-making

  • Experience Cloud to build branded spaces for customer engagement, as well as portals for efficient employee or partner collaboration

We help set up and customize a suite of business applications that combine CRM and ERP capabilities and are enhanced with a generative AI tool.

  • Acquire, store, and analyze customer data

  • Automate insurance workflows, including underwriting, policy administration, and claims management 

  • Centralize insurance-specific documentation

  • Gain insights into the company’s business processes with analytics and reporting tools

  • Create financial plans and budgets and manage taxes

We implement the SAP Commerce platform and integrate it with SAP CRM, SAP ERP, and third-party apps to create an ecosystem that supports insurance companies’ commercial processes.

  • Sell insurance products online

  • Provide personalized recommendations to customers

  • Administer insurance products’ catalogs as well as B2B and B2C insurance plans

  • Set up self-service portals for policyholders

  • Get insights into policyholders’ behavior and preferences

We implement a NetSuite ERP solution from Oracle to serve as a centralized platform for business data accumulation and process management in insurance companies.

  • Automate policy pricing and underwriting workflows

  • Facilitate policy lifecycle and claim processing

  • Get real-time financial and operational reporting

  • Manage claim records, policy information, and other relevant documentation

  • Perform accurate billing and invoicing

We set up Atlassian project management and collaboration products to enable efficient cooperation in insurance companies.

  • Jira Service Management to streamline customer support through claims management, automated issue escalation and auto-assignment, and track key team performance metrics

  • Confluence to organize various types of documentation for improved productivity, knowledge sharing, and simplified employee and client onboarding

  • Jira to efficiently manage insurance projects, track task completion, and simplify collaboration among employees

Innovative insurance solutions

We create advanced insurance software as well as stand-alone modules to streamline labor-intensive tasks or processes with complex logic.

AI-driven policy personalization

to tailor insurance offers to individual risk profiles and ensure insurance providers’ cost-efficiency.

ML fraud detection algorithms

to analyze large volumes of claims, transactions, and policyholder data and flag potential fraud cases in real-time.

Smart contracts

to automatically trigger claims processing, premium payments, or policy renewals when predefined conditions are met.

RPA bots

to automate repetitive tasks related to claims management, underwriting, and policy management.

IoT data-based insurance solutions

to determine insurance premiums based on policyholders’ behavior data collected from telematics and connected devices (primarily applied for auto insurance).

Blockchain-based P2P insurance apps

that allow users to collectively share risks and provide coverage for each other.

Let’s start your insurance project

How we make insurance software secure

Relevant security features

We equip insurance software with suitable security functionality, including data encryption, IAM features, SIEM tools, and more, to prevent unauthorized access to the system.

Regulatory compliance

We ensure our software’s compliance with GDPR, HIPAA, CCPA, PCI DSS, GLBA, and other relevant data protection regulations.

We have a set of policies and procedures to ensure the security of our SDLC and the data we handle. We also follow OWASP guidelines, the NIST Cybersecurity Framework, and CIS Controls.

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Contact us

Sales and general inquires
contact@iflexion.com

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