Quality management practices at Iflexion

Committed to service excellence and customer satisfaction, Iflexion has set up a comprehensive quality management system (QMS) that aligns with ISO 9001 recommendations. This system helps us provide high-quality services and deliver robust software that fully meets project requirements.

Committed to service excellenceCommitted to service excellence
How we work

Our quality commitment highlights

  • Quality management procedures established and overseen by the CTO office

  • Regular third-party audits and certifications for compliance with ISO 9001

  • Adherence to applicable industry-specific frameworks

  • Specific quality management activities and quality gates at every project stage

  • 90% of our engineers are senior or mid-level specialists well-versed in code quality management practices

Key quality management areas

Code quality
Quality assurance
Software design
Project KPIs
Project approach
Risk management

Code quality

  • We follow universal standards and guidelines specific to each programming language to make our code readable, uniform, and easy to maintain.

    • We perform static code analysis and manual code reviews throughout development to ensure code quality and security.

Code quality

  • We perform testing activities throughout the development phase and before the deployment.

    • Our QA specialists can conduct various types of testing, including functional, performance, security, compatibility, integration, and regression testing.
  • We can set up automated testing to improve the efficiency and speed of time-consuming testing tasks.

Code quality

  • We document the future solution's functional components and non-functional attributes and convey them to the project team.

Code quality

  • We select an individual set of macro and micro KPI metrics for each project to closely monitor its state.

  • Project scope, budget, time, and risks are essential types of metrics we keep track of.

Code quality

  • We have an established SDLC framework that we apply to all our projects to make their development repeatable, trackable, and predictable.

Code quality

  • We conduct risk management activities throughout the project’s duration to identify and mitigate threats that can undermine the solution’s quality.

  • We have risk probability and impact scoring frameworks in place to address risks based on their priority.

  • We follow universal standards and guidelines specific to each programming language to make our code readable, uniform, and easy to maintain.

    • We perform static code analysis and manual code reviews throughout development to ensure code quality and security.
  • We perform testing activities throughout the development phase and before the deployment.

    • Our QA specialists can conduct various types of testing, including functional, performance, security, compatibility, integration, and regression testing.
  • We can set up automated testing to improve the efficiency and speed of time-consuming testing tasks.

  • We document the future solution's functional components and non-functional attributes and convey them to the project team.

  • We select an individual set of macro and micro KPI metrics for each project to closely monitor its state.

  • Project scope, budget, time, and risks are essential types of metrics we keep track of.

  • We have an established SDLC framework that we apply to all our projects to make their development repeatable, trackable, and predictable.

  • We conduct risk management activities throughout the project’s duration to identify and mitigate threats that can undermine the solution’s quality.

  • We have risk probability and impact scoring frameworks in place to address risks based on their priority.

Quality management at every project stage

These are the key practices we employ at different project phases to deliver a high-quality product that aligns with customer requirements.

Initiation

  • Fully analyze customer needs and pass them on to the development team

  • Sign a Statement of Work (SoW) document

  • Create a high-level project plan

  • Set up a clear communication framework

Requirements & design

  • Document functional and non-functional requirements

  • Create a high-level design of the future solution

  • Determine the project’s deliverables with the customer’s stakeholders

Planning

  • Refine the project’s scope, schedule, risks, and costs

  • Set the project’s milestones

  • Define the project’s implementation, testing, and maintenance procedures

Implementation

  • Carry out the project’s activities according to the plan

  • Ensure high code quality

  • Timely handle technical debt

Delivery & support

  • Deploy the solution to the production environment

  • Conduct user training and onboarding

  • Collect user feedback for further solution improvement

  • Monitor the solution’s operation down the line

Contact us

Sales and general inquires
contact@iflexion.com

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