IT infrastructure management & support servicesIT infrastructure management & support services

IT infrastructure management & support services

Iflexion helps companies monitor, manage, support, and optimize IT infrastructures to ensure their security, availability, and resilience for maximum operational efficiency and minimized downtime.

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About Iflexion

  • We’ve been delivering IT services since 1999

  • Our talent pool includes 1000+ IT professionals, enabling us to quickly assemble cross-functional teams with the required skill set

  • We have established a mature quality management system in conformity with the ISO 9001 standard

  • Our ISO 27001-compliant information security management system guarantees the security of the data we handle

  • We have certified AWS, Microsoft, and Google experts to provide high-quality cloud computing services

Our IT infrastructure services

IT infrastructure audit

We evaluate your existing IT infrastructure, identify inefficiencies and areas for improvement, and draw up a remedy or modernization plan to align your IT infrastructure with your business needs and growth strategies.

  • Performance optimization and enhancement advisory

  • Technology selection

  • Cost optimization

  • Business continuity enablement

  • Migration planning

  • Security and compliance audit

  • IT infrastructure risks assessment

IT infrastructure management

We administer the operational aspects of IT infrastructures, ensuring their smooth functioning as well as the availability of systems and services. We also plan and implement infrastructure changes for optimized resource utilization and cost-effectiveness.

  • Configuration of the IT infrastructure components with version control management

  • Resource consumption analysis

  • Capacity planning

  • Monitoring infrastructure components’ performance

  • Infrastructure modernization, including deployment of new components

  • Software updates

IT infrastructure support

We provide L1-L3 support for your entire IT infrastructure or any of its components to help you achieve maximum uptime and efficiency.

  • Service desk

  • 24/7 infrastructure monitoring and issue resolution

  • Proactive patching

  • Security updates

  • Backup and disaster recovery

  • FinOps

  • Back-office tasks execution

Cybersecurity enablement

We evaluate your IT infrastructure for security threats, detect and mitigate vulnerabilities, and plan and implement effective measures to protect your IT assets from potential cyberattacks.

  • Vulnerability assessment

  • Security code review

  • Penetration testing

  • Reviewing and improving security controls and policies

Our cloud infrastructure services

We help companies maximize the ROI from their cloud technology investments by orchestrating cloud infrastructure provisioning and management.

Cloud consulting

Our cloud consultants audit your current IT infrastructure to find the most suitable cloud option and an optimal tech stack to meet your business requirements. After that, we elaborate a cloud adoption plan to help you navigate potential challenges.

Cloud migration & modernization

We perform cloud migration of your on-premises IT infrastructure to improve its scalability, accessibility, and cost-efficiency. We cover all migration activities, from migration strategy selection to post-migration audits, ensuring all components are successfully moved to the cloud environment.

Cloud infrastructure management

We develop, deploy, configure, and optimize cloud IT infrastructures adhering to  Well-Architected Framework principles to achieve optimal cloud resource utilization, as well as the infrastructure’s high performance, security, and scalability.

Ensure the stability of your 
IT infrastructure with Iflexion

IT infrastructure components we cover

We oversee IT infrastructures of any size and complexity, ensuring resilience and smooth operation of all their components.

Cloud
Software
Network
Storage

Cloud

  • Infrastructure-as-a-Service
  • Compute resources

  • Network

  • Block storage

  • Platform-as-a-Service
  • Applications

  • Databases

  • Containers

Cloud

  • Custom and platform-based applications

  • Software and system integrations

Cloud

  • VPC

  • VPN

  • Network firewall

  • Web application firewall

  • CDN

Cloud

  • Databases

  • Data warehouses

  • Data lakes

  • Data lakehouses

  • Infrastructure-as-a-Service
  • Compute resources

  • Network

  • Block storage

  • Platform-as-a-Service
  • Applications

  • Databases

  • Containers

  • Custom and platform-based applications

  • Software and system integrations

  • VPC

  • VPN

  • Network firewall

  • Web application firewall

  • CDN

  • Databases

  • Data warehouses

  • Data lakes

  • Data lakehouses

DevOps services we offer

DevOps automation

We apply DevOps best practices to automate infrastructure provisioning and monitoring, achieve consistency in component configurations, and ensure optimal resource utilization and costs.

  • Continuous integration/continuous deployment

  • Continuous monitoring

  • Continuous feedback

  • Patch management

Infrastructure as Code

Our DevOps engineers set up Infrastructure-as-Code practices, accelerating infrastructure provisioning and management, which facilitates:

  • Automated environment setup and duplication

  • Ensured infrastructure configurations’ consistency

  • Instant scalability of infrastructure resources

  • Simplified infrastructure management

Our IT infrastructure compliance & security services

Steps we take to ensure regulatory compliance

  • Conducting compliance reviews and assessments

  • Preparing detailed documentation to meet regulatory requirements

  • Integrating risk management activities into the compliance program

  • Advising on data protection strategies and practices to safeguard sensitive information

  • Helping adopt cybersecurity best practices to secure the IT infrastructure

  • Setting up robust disaster recovery plans for unforeseen disruptions

  • Assisting with documentation preparation for compliance certification

Standards we work with

  • GDPR

  • PCI DSS

  • HIPAA

  • ISO/IEC 15408

  • ISO/IEC 27001

  • FISMA

  • GLBA

  • SOX

  • FIPS 140-2

Security systems we manage

  • Firewalls

  • Intrusion detection and prevention systems

  • Security information and event management software

  • Identity and access management solutions

  • Antimalware

  • Data loss prevention tools

Hire an expert team to solve your
IT infrastructure challenges

Our featured projects

Iflexion delivered optimization tools for Windows and Linux virtual machines and storage reclamation software that increased virtual machine performance by 13% and improved virtual machine storage visibility.

Learn more

Virtual machine optimization software for a virtualization vendorVirtual machine optimization software for a virtualization vendor

A ticket distributor partnered with Iflexion to overhaul their website with a microservices-based architecture, migrate the infrastructure to AWS, set up system monitoring, and help the in-house support team resolve issues.

Learn more

Infrastructure cloud migration and support for a ticket websiteInfrastructure cloud migration and support for a ticket website
IT support for digital media

Iflexion helped a digital media company eliminate website performance issues, automate IT environment provisioning, migrate several websites to the cloud, and provide 24/7 support, contributing to increased cost-efficiency in the customer's operations.

IT support for digital mediaIT support for digital media
Cloud migration for shipping software

Our team reworked an on-premises shipping automation solution and moved it to the cloud, helping the software provider switch to a SaaS business model and attract new clients.

Cloud migration for shipping softwareCloud migration for shipping software

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Technologies we use

Our technology expertise covers a wide array of proven technologies, continually growing in scope.

Cloud platforms

Monitoring tools

  • New Relic

  • Kibana

  • Prometheus

  • AWS CloudWatch

  • Azure Monitor

DevOps

  • Terraform

  • Docker

  • Kubernetes

  • Ansible

  • Jenskins

  • TeamCity

  • Azure DevOps

  • AWS CodePipeline

  • AWS CloudFormation

Ticketing tools

  • Atlassian Jira

  • ServiceNow

  • Zendesk

Collaboration tools

  • Atlassian Jira

  • Slack

  • Flowdock

  • Microsoft Teams

Contact us

Sales and general inquires
contact@iflexion.com

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